Helpline Numbers


 
Anuyatra   1800 120 1001rightimg
Ockhi Cyclone Control Room  0471- 2730045, 2730067 
Disaster Management Helpline
1077 (Collectorates)
1070 (State Control Room)
PWD Grievance Redressal  1800-425-7771
Education Loan Repayment Support Scheme  elrs.kerala.gov.in

GST Helpdesk 

(Thiruvananthapuram District)

Tel: 0471 2785040 
E-mail: gsthelpdesktvpm@gmail.com.
Website: www.gst.gov.in

Kerala Water Authority (Toll free no.)

1800-425-5313 (24x7) 

 

District

Telephone No.

Thiruvananthapuram

0471 - 2322303, 2328652,

8547638181

Thrissur

0487 - 2333070

Palakkad

0491 - 2546632

Kollam

0474 - 2742993

Kottayam

0481 - 2563701

Idukki

0486 - 2222812

Pathanamthitta

0468 - 2222670

Kasaragod

0499 - 4255544

Malappuram

0483 - 2734857

Wayanad

0495 - 2370095

Kozhikode

0495 - 2370095

Kannur

0497 - 2707080

Ernakulam

0484 - 2361369

Alappuzha

0477 - 2242073

Muvattupuzha

0485 - 2832252

 

A Ambulance 108
Anti Piracy Cell 0471 2460001
Mob: 9447210124, 9497981037
E-mail: spapc.pol@kerala.gov.in
Anti-Ragging Helpline 1800 180 5522 (Toll free)
Online Enquiry: www.antiragging.in
Anuyatra 1800 120 1001 rightimg
C Call Center  for General Query  1961 
1800 1801961

CHIAK- Comprehensive Health Insurance Agency of Kerala

Enrolment Enquiries

 

1800 233 56 91 (Toll free)
[for all districts]
Website: www.chiak.org
Chief Electoral Officer Control Room: 0471- 2301080
Fax: 0471- 2301081
E-mail: ceo_kerala@eci.gov.in
Chief Minister's Distress Relief Fund (CMDRF) 0471-2518513/0471-2518487/
0471-2518795/0471-2518332
Child Helpline 1098
Citizens Call Centre 0471-2115054/98, 2335523
BSNL Land Line: 155300
BSNL Mobile: 0471-155300
Civil Supplies

1967(Toll free no:)
1800-425-1550 (Toll free no:)

Coastal Police Alert and State Police Monitoring Room 0471-2556699/ 2320101
Commercial Taxes
 
1800 425 4777 (Toll free)
9446505527 (Mobile) 
E-mail: vathelpline@keralataxes.gov.in
Consumer Toll Free Helpline 18004251550
CPC Call Center  1800-425-2229
Crime Stopper 1090
D

DIAL A DOCTOR

(Toll free Tele Health Helpline)
 

BSNL Toll free No: 1056
0471- 2552056 (Other connections)

For more information: www.disha1056.com
 

Disaster Management Helpline 1077 (Collectorates)
1070 (State Control Room)
 E E-filing Call Center
(for e-filing of return) 
080-26982000
Kerala State Electricity Regulatory Commission/ Public Hearing Scedule www.erckerala.org
Election  Helpline  1950
F Fire Station 101
Food Adulteration Helpline 1800 425 1125 (Toll free)
Forest Helpline BSNL Land Line: 155 300
BSNL Mobile: 0471 155 300
Other Networks:
0471- 211 5054/98, 2335523
G General Administration (Co-ordination) 0471- 2518463
H

Helpline for Ex-Service Men

 

1800-11-3999
(All working days: 9.00 am- 5.30pm)

Helpline to nab Garbage offenders

9496434517

(Only for Thiruvananthapuram)

Highway Alert 9846 100 100
Home Attestation 
at Secretariat, Thiruvananthapuram
0471 2335465/2518872
I INCOME TAX INDIA  www.incometaxindiaefiling.gov.in
Indian Coast Guard 1554

K
Kashmir Floods 
(Kerala Police helpline):   
0471 2314440, 0471 2556600

Kasthuri Rangan Report General Query

Mob: 8943034833
Tel: 0471- 2741134, 2740235 (24x7)

Kerala Coastal Police
1093
Kerala Coastal Zone Management Authority Tel: 0471 2548290
Kerala Public Service Commission  Call Centre 0471- 2554000
Kerala Water Authority- Control Room No.s
Tel: 0471- 2322674
Mob: 8547638181,        18004255313
(For Thiruvananthapuram city only)
KSRTC Helpline Control Room
Tel: 0471 - 2463799/ 0471- 2471011 ext 238
Mobile: 94470 710 21
Kudumbashree Travels
call centre number
0471-2728454
(for Thiruvananthapuram city)
KSEB 

1912

0471- 2555544

L "Lahari Mukthi" WhatsApp no. 9061178000
Labour Minister's Helpline 155 300
Labour Call Centre 1800 425 55214/ 155215
M 'Mitra' Women Hepline 181 (24x7) 
Motor Vehicles Department
Register complaints on levying illegal charges during vehicle purchase 
SMS or WhatsApp to 8547639000
           or 
email to: tcoffice@keralamvd.gov.in

 N
Nirbhaya Toll Free Number 1800 425 1400 (Toll free)
NORKA ROOTS Call Centre 1800 425 3939 (Toll free)
0091 471 233 3339 (From abroad)

NPR Registration

0471- 2481861

ditnpr.nic.in
 P Pink Police Patrol 1515
Port Department
Helpline
155300 (for BSNL connection)
Tel: 0471- 2335523
2115054
2115098
Police Station (Nearest) 100
Police Helpline (Head Quarters, Thiruvananthapuram) 0471-324 3000/4000/5000
Police Message Centre 94 97 900000
Police High Way Help Line 9846 100 100
Pradhan Mantri Jan-Dhan Yojana (PMJDY) SLBC Call centre: 1800 425 11222 
(24X7 Toll free No.)
Professional Degree Course 0471-2339101/102/102/103/104
Citizen Call Centre no.s: 155300, 1074-2115054, 2115098, 2335523 
Website: www.cee.kerala.gov.in
PWD Helpline  1800 425 7771
 R Rail Alert 9846 200 100
RBI- Notifications/ Press Releases/ Instructions www.rbi.org.in
Ration card renewal
(Control room No.s)

Tel: 0471-2320379, 9495998223, 9495998224, 9495998225.
Website: www.civilsupplieskerala.gov.in


 S
Sabarimala Virtual Queue

0471-3243000/ 3244000/ 3245000

www.sabarimalaq.com

Secretariat Central Agency
(Out of Office hours)
Tel: 0471- 2327558/ 2518202
Secretariat Enquiry 0471- 2336576
Fax: 0471- 2333115 (IBMC/Secretariat)
SHE TAXI 24x7 Call Centre  8590000543
State Consumer Helpline 1800-425-1550 (Toll free)
Sutharya Keralam 155 300
T Telecast/ Broadcast  Grievance Redressal Mechanism (Details)
Tourist Information toll free  1-800-425-4747
Trivandrum Medical College
MCH Casualty : (24 hrs)
0471-2528300
www.tmc.kerala.gov.in
 U

UID/Aadhaar

1800-4251-1800 (Toll free number)
Website: uid.kerala.gov.in

V Vigilance & Anti-Corruption Bureau 8592 900 900 (Toll Free Number)
Voter ID Card / Registration for new colour PVC Voter ID Card and Aadhaar Seeding www.ceo.kerala.gov.in
W We Help- Higher Secondary Career Guidance and Adolescent Counselling cell 1800 425 2585
 

Women Helpline

1091

 

Grievance Redressal

Redressal of public grievances has been given a lot of importance in all forms of Government. Even in ages before democracy got stabilised, history is replete with descriptions of public hearings and mass durbars by sensitive monarchs. During the colonial days in India, there were compulsory 'marches' and 'halts' for senior officials to enable them to directly see and feel the problems of people, so that they could be sorted out with understanding. In Kerala, the Government has taken a lot of initiatives, from time to time, to redress grievances in a quick manner.Prompt and effective redressal of public grievances is the best manifestation of a responsive administration. A good public grievance redressal system existing at various levels of Government would reduce pressures on elected representatives and political leaders and can free senior officials for policy making and overall monitoring. It can drastically reduce scope for small-time corruption.

 

To solve your grievances contact the Public Grievance Redressal Agencies of Kerala which are listed in side menu of this page.