KERALA- India's most promising Industrial Destination
A
dream tourist destination, the state is also becoming an
important industrial destination. Strategically located
at the southern tip of the subcontinent, well connected
by air and sea routes, Kerala becomes an attractive destination
for industrial development, international trade and commerce.
Creating
a new state of opportunity. Total venture support from the
State. With its intrinsic advantages, Kerala offers immense
opportunity for investment in the IT industry.
Government
agencies have geared up to encourage new ventures in this
sector. No state level clearances are required to set up
IT projects here. And the Government offers total venture
support to investors. Financial benefits . Venture Capital
Fund for financial assistance to new IT and high-tech ventures.
Outright grant of 20% of Fixed Capital Investment subject
to a ceiling of Rs. 2.5 million per project Exemption from
tax for the first 7 years. Grant of 50% of the cost of project
feasibility studies for medium and large scale industries.
Duty-free imports and income tax exemption for EOUs . Exemption
from stamp duty/ registration charge for purchase and sale
of land/built-up space. Priority in sanction and servicing
of power. Exemption from the purview of the Pollution Control
Act.
Setting trends in e-governance, the Information Kerala project
of the State Government is a trendsetter in the deployment
of technology at the grassroots level and a model for participatory
governance through the effective use of Information Technology.
The project aims at modernisation and integration of government
functions using IT by: Networking and computerising the
1214 local self-governing bodies to expedite transactions
like issue of certificates, licenses, tax collection etc.
Training and orientation of personnel at all levels of village,
district and state governing bodies. Setting up internet
kiosks, accessible to the public in every Panchayat ward.
Achievements in e-governance . Kumarakom Panchayat in Kottayam
district has become a model for e-governance. 152 development
blocks in the State connected -a first-of-its-kind achievement
in the country. All treasuries/subtreasuries in the State
networked . Cooperative banks networked . Secretariat Wide
Area Network linking the offices of the ministers, Secretaries
and departments.
The kind of development envisaged along with the drive to
computerise all sections of activity in the State has also
opened up a promising domestic market for IT products. To
know more about the IT investment opportunities in Kerala,
talk to:
IT Secretary,
Fax & Telephone: 0471-2327243
DEPARTMENT OF INFORMATION TECHNOLOGY,
Vellayambalam,
Trivandrum 695 010 Kerala , India,
Fax:2314284 , e-mail: itmission@vsnl.com
Website: www.keralaitmission.org
Economic
Indicator
| State
Income at current prices in 1998-99 |
Rs.
56,563 crores |
| State
Income at Constant price in 1998-99 (Base year 1993-94) |
Rs.
31,240 crores |
| Growth
Rate |
5.6
% |
| Percapita
Income at current prices in 1998-99 |
Rs.
17,756 |
| Percapita
Income at constant prices in 1998-99 |
Rs.
9,807 |
Out
put of important commodities during 1998-99 |
| Rubber
(in 1000 tonnes) |
559.10 |
| Tea
(in 1000 tonnes) |
68.37
|
| Coffee
(in 1000 tonnes) |
61.15 |
| Pepper
(in 1000 tonnes) |
64.34 |
| Rice
(in lakh tonnes) |
7.27 |
| Coconut
(in million nuts) |
6672 |
| Arecanut
(in million nuts) |
18359 |
| Newly
registered SSI units during 1998-99 |
19,736 |
| Total
Investment in SSI units |
302
crores |
| Growth
rate in Industrial Sector during 1998-99 |
7.18% |
| Total
number of medium and large scale industries (as on 31-3-1999)
|
511
|
Export
Indicators
Export
through Kochi port during 1998-99 was 24.3 lakh M.T
Total
value of foreign export through Kochi port was Rs. 5673.14
crore
Details of certain commodities exported during 1998-99 are
as follows:
| Commodity
|
Quantity
in MT |
Value
(in crores) |
| Tea
|
101466
|
623.09
|
| Cashew
Kernels |
75026
|
744.95
|
| Marine
products |
70641
|
816.55
|
| Coir
products |
52637
|
297.67
|
| Pepper
|
34864
|
311.67
|
| Coffee
|
127467
|
747.85
|
| Curry
Powder |
5210
|
35.97
|
SMALL
SCALE INDUSTRIAL UNITS
The
total number of registered SSI units in the state as on
31-3-1998 was 1.8 lakh. This sector provides employment
to more than 909,859 people in Kerala. Considering the importance
of this sector, Government of Kerala have announced a new
Industrial Policy in 1998, which provides very attractive
package of incentives to the entrepreneurs.
|
Newly registered SSI units during 1998-99 |
19,736 |
|
Total Investment in SSI units |
19,736 |
| Growth
rate in Industrial Sector during 1998-99 |
7.18%
|
| Total
number of medium and large scale industries |
511
(as on 31-3-1999) |
MEDIUM AND LARGE SCALE INDUSTRIES
There are 511 manufacturing industrial enterprises in the
State. Out of these19 in the central sector, 62 in the State
sector, 16 in the co-operative sector, 29 in the joint sector
and 385 in the private sector.
CITIZEN’S
CHARTER OF THE DEPARTMENT OF INDUSTRIES GOVERNMENT OF KERALA
Our
vision is for Kerala to become an advanced and globally
competitive State within the next decade, with industries
and services as its twin engines of growth.
We
should be an economy where the basis for competitiveness
will be the intellectual capital and capability to absorb,
process and apply knowledge. We should have a strong technological
base both in public and private sector and a vibrant entrepreneurial
culture that thrives on creativity, nimbleness and good
business sense. To develop into a competitive economy, Kerala
should be attractive to global talent and investment.
Industries
should remain an integral component of the State economy,
with capabilities in the entire manufacturing value chain,
from R&D and design to marketing and sales. At the same
time, Kerala should also develop into the premier service
hub in India with a global orientation.
Kerala
should build successful partnerships with foreign firms,
strengthen domestic capabilities and forge strategic linkages.
Successful public sector and private sector should be nurtured
into world-class companies. The industrial work force should
be cost-competitive, motivated, and highly productive with
world-class capabilities in industrial and business management,
technology, R & D, production and services, and international
market development.
1.
About the department
The
Department of Industries & Commerce is a Department
of the State Government of Kerala, India.
2.
What we do
We
are accountable to the Legislative Assembly of Kerala through
the Minister for Industries. We address issues affecting
Industries and Commerce in the State. We provide quality
analysis and policy advice to the Government and deliver
programs on its behalf that aim to:
- Provide
employment and improve prosperity and well-being of the
State through promotion of industries;
- create
an investor friendly industrial climate in the State;
- create
necessary infrastructure to promote industries;
- provide
technical and financial support to public sector industrial
enterprises;
- improve
the competitiveness of our industrial and business concerns
by providing training to the new and existing entrepreneurs;
- foster
excellence in Industrial and Commercial activities;
- maximize
the benefits from research and innovation through industry
varsity linkages;
- increase
productive industrial investment in the State of Kerala;
- ensure
sustainable management of our natural resources for industry;
and
- facilitate
market access for business establishments of Kerala;
- co-ordinate
activities of various departments to provide single window
clearance for new industries and businesses;
3.
We cater to
We
cater to all citizens, particularly those who are; or involved
in:
- Potential
and existing entrepreneurs irrespective of size of enterprise;
- Industries,
including Industrial associations and individual units;
- Business,
including business associations and individual businesses;
- Industrial
research institutions and training centers;
4.
What you can expect from us
We
are committed to providing prompt, quality, cost effective
services which satisfy the needs of our citizens.
We
place a high value on:
- being
fair and impartial;
- being
honest, ethical and professional;
- being
helpful, courteous and considerate;
- acting
with care and diligence;
- listening
to what you tell us; and understanding and responding
to what you tell us.
Recognizing
the diverse needs of our citizens, we will:
- improve
access for those with particular needs;
- require
our documents and procedures to be simple; and ensure
transparency in our dealings and making all public information
easily accessible.
We
will keep you informed through:
- our
programs and services using a wide range of mediums including
an Internet website
(www.keralaindustry.org);
- our
Malayalam magazine ‘Vyavasaya Keralam’
- responding
promptly to your questions and queries with accurate information
through our information centers in
(i)
Directorate of Industries and Commerce; and in all District
Industries Centres.
(ii)
Directorate of Coir Development
(iii)
Directorate of Handloom Development and
(iv)
Electronic enquiry counter available at www.keralaindustry.org
5.
Our service standards
Our
effort will be to provide the highest service standards
to our citizens.
You
can measure our performance against the following standards.
When
developing policy, we shall:
- consult
widely;
- seek
the advice of experts and persons of repute in the respective
fields.
- provide
reasonable timeframe for you to respond to the new policy
proposals;
- explain
the policy process and ensure that our contribution
to policies is balanced and relevant to the Government's
broader economic and social objectives.
- ensure
transparency of all stages
When
policy decisions have been made, we shall:
- provide
information to our citizens about decisions that affect
them; and
- consult
all concerned during the implementation of decisions.
- implement
a feedback mechanism to gauge and correct policy implementation.
When
administering programs, we shall provide:
- clear,
accurate, ongoing advice and information;
- fair,
unbiased treatment;
- an
explanation of our decisions; and
- opportunities
for you to provide feedback on our decisions and the quality
of our service.
If
you contact us, we shall:
- answer
and respond to your requests, suggestions, questions and
queries promptly;
- provide
accurate and relevant information.
If
we are not able to respond to you immediately, we will provide
you with details where relevant information will be available.
6.
How you can help us
To
help us provide you with quality service, we need you to:
- provide
information that is easily understood, accurate and as
complete as possible;
- allow
adequate time for us to respond to requests; and
- provide
feedback on our performance.
7.
How to give us feedback
We
welcome your comments on how successful we are in achieving
the standards set out in this Charter. Feedback, including
compliments, suggestions and complaints, is important to
us as it helps us adjust our practices to improve our service.
Should
you wish to provide us with feedback, including any complaints
about our service, you should first contact the staff member
with whom you have been dealing.
If
you wish to take the matter further, then you could talk
to the staff member's, superior officer or even the head
of the concerned office.
If
you have a compliment, we will ensure
the relevant staff receives recognition.
If
you have a suggestion, we will ensure the relevant staff
receives it for consideration.
If
you make a complaint, we will:
- make
sure that the complaint reaches the right person straight
away and that the customer knows who is dealing with them;
- investigate
the complaint thoroughly to provide a speedy remedy when
we are at fault and to prevent it happening again;
and
- keep
you informed about our progress in resolving the matter.
If
you are still unhappy, you may take your complaint to:
Principal
Secretary (Industries)
Secretariat, Thiruvananthapuram – 695 001
Phone
91 471 2333439
Fax
91 471 2333017
Email
bureau@vsnl.com
8.
Checking our performance
We
will evaluate our services against the standards we have
set in this Charter to see if we are meeting those standards.
We will periodically review the standards in the Charter
to ensure continuous improvements in service delivery.
The
Charter will be independently reviewed at least once in
every three years. We invite comments from customers
and the general public, to review procedures. A copy
of the Charter is located on our internet site at www.keralaindustry.org
Contact Addresses
The
Industries Department is located in Thiruvananthapuram at
the following address:
Principal
Secretary (Industries)
Secretariat
Thiruvananthapuram – 695 001 Kerala,
India
Phone 91 471 2333439 Fax 91 471 2333017 E-mail bureau@vsnl.com
Other
important offices of the Industries Department and their
addresses are given below:
i)
For SSI Sector and for incentives.
Directorate
of Industries & Commerce
Vikas
Bhavan, Thiruvananthapuram – 695 033
Kerala,
India
Phone
91 471 2302774 Fax 91 471 2305493
Email
sdiker@ker.nic.in
ii)
For Coir Development
iii)
For Handloom Development
Director
of Handloom and Textiles
Vikas
Bhavan, Thiruvananthapuram – 695 033
Kerala,
India
Phone:
91 471 2303427,Fax: 91 471 2303427
iv)
For Mining and Geology
v)
For Medium and Large Scale Industries
Managing
Director
Kerala
State Industrial Development Corporation
Kowdiar,
Thiruvananthapuram
Kerala,
India
Phone:
91 471 2318922,Fax: 91 471 2315893
E-mail
ksidc@vsnl.com
,Website www.ksidc.org
vi)
For General issues:
General
Manager
Kerala
Bureau of Industrial Promotion
Sasthamangalam,
Thiruvananthapuram
Kerala,
India
Phone:
91 471 2311882, Fax: 91 471 2311883
E-mail
bureau@vsnl.com
vii)For
Industrial Infrastructure
Managing
Director
Kerala
Industrial Infrastructure Development Corporation
KINFRA
House, TC 14/1026
Vellayambalam,
Thiruvananthapuram
Kerala,
India
Phone
91 471 2324285,Fax: 91 471 2324473
E-mail
kinfra@giasmd01.vsnl.net.in
,Website www.kinfra.com
viii)
For Export Related Consultation
Member
Secretary
Kerala
Export Promotion Council
T.C.
15/1399,’Karthika’, Tagore Nagar, Cotton Hill Road
Vazhuthacaud
, Thiruvananthapuram – 695 014
Kerala,
India
Phone:
91 471 2323032,Fax; 91 471 2323058
E-mail
kerexil@md3.vsnl.net.in
ix)
For I.T. Industry
Chief
Executive Officer
Technopark,
Thiruvananthapuram
Kerala,
India
Phone
91 471 2417222, Fax: 91 471 2417971
E-mail:
technopark@vsnl.com,
Website ww
PRINCIPAL
OFFICERS OF THE INDUSTRIES DEPARTMENT
| Officials |
Telephone
Number |
| Principal
Secretary - I (Industries) |
2325239/2518549 |
|
| Principal
Secretary - II (Industries) |
2333439/2518568 |
|
| Sec
retary(Investment and Promotion), Director of Industries
and Commerce & Managing Director KSIDC |
2302774/2318189 |
|
| Director
of Handloom |
2303427 |
|
| Director
of Coir Development |
2324287 |
|
| Director
of Mining & Geology |
2447429/
2556939(F) |
|
| Managing
Director, KINFRA |
2324285 |
|
| Managing
Director, SIDCO |
2330614 |
|
| Chief
Executive Officer, Technopark |
2700222 |
|
| General
Manager, K-BIP |
2311882/2311883 |
|
| Member
Secretary, Kerexil |
2323032 |
|
