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Helpline Numbers

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Special Distrnew5.gif - 730 bytesess Relief Fund for Kashmir Flood Victims

Address to send contributions:

Additional Chief Secretary
Finance
Special Distress Relief Fund for Kashmir Flood Victims
Secretariat
Thiruvananthapuram-1

Tel: 0471-2518684

A
Ambulance108
Anti Piracy Cell0471 2460001
Mob: 9447210124, 9497981037
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Anti-Ragging Helpline1800 180 5522 (Toll free)
Online Enquiry: www.antiragging.in
C
Call Center  for General Query
1961
1800 1801961
CHIAK- Comprehensive Health Insurance Agency of KeralaToll free number:1800 200 2530 (24x7)
Chief Electoral OfficerControl Room: 0471- 2301080
Fax: 0471- 2301081
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Chief Minister's Distress Relief Fund (CMDRF)
0471-2518513/0471-2518487/
0471-2518795/0471-2518332
Chief Minister's Grievance Redressal Cell
1076 (From BSNL)
18004251076 (From others)
91-471-1076 (From Outside India)
Child Helpline1098
Citizens Call Centre
0471-2115054/98, 2335523
BSNL Land Line: 155300
BSNL Mobile: 0471-155300
new5.gif - 730 bytesCivil Supplies

1967(Toll free no:)
1800-425-1550 (Toll free no:)

Coastal Police Alert and State Police Monitoring Room
0471-2556699/ 2320101
Commercial Taxes

1800 425 4777 (Toll free)
9446505527 (Mobile)
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Consumer Toll Free Helpline18004251550
CPC Call Center
1800-425-2229
Crime Stopper1090
D

DIAL A DOCTOR

(Toll free Tele Health Helpline)

BSNL Toll free No: 1056
0471- 2552056 (Other connections)

For more information: www.disha1056.com

Disaster Management Helpline
1077 (Collectorates)
1070 (State Control Room)
E
E-filing Call Center
(for e-filing of return)
080-26982000
Kerala State Electricity Regulatory Commission/ Public Hearing Scedule
www.erckerala.org
Election  Helpline
1950
F
Fire Station101
Food Adulteration Helpline1800 425 1125 (Toll free)
Forest Helpline
BSNL Land Line: 155 300
BSNL Mobile: 0471 155 300
Other Networks:
0471- 211 5054/98, 2335523
G
General Administration (Co-ordination)
0471- 2518463
H

Helpline for Ex-Service Men


1800-11-3999
(All working days: 9.00 am- 5.30pm)

Helpline to nab Garbage offenders

9496434517

(Only for Thiruvananthapuram)

Highway Alert9846 100 100
I
INCOME TAX INDIA www.incometaxindiaefiling.gov.in

K
Kashmir Floods
(Kerala Police helpline):  
0471 2314440, 0471 2556600

Kasthuri Rangan Report General Query

Mob: 8943034833
Tel: 0471- 2741134, 2740235 (24x7)

Kerala Public Service Commission  Call Centre
0471- 2554000
KSRTC HelplineControl Room
Tel: 0471 - 2463799/ 0471- 2471011 ext 238
Mobile: 94470 710 21
Kudumbashree Travels
call centre number
0471-2728454
(for Thiruvananthapuram city)
L
Labour Minister's Helpline
155 300
N
Nirbhaya Toll Free Number1800 425 1400 (Toll free)
NORKA ROOTS Call Centre
1800 425 3939 (Toll free)
0091 471 233 3339 (From abroad)

NPR Registration

II Phase

0471- 2481861, This e-mail address is being protected from spambots. You need JavaScript enabled to view it

ditnpr.nic.in
P
Port Department
Helpline
155300 (for BSNL connection)
Tel: 0471- 2335523
2115054
2115098
Police Station (Nearest)100
Police Helpline (Head Quarters, Thiruvananthapuram)
0471-324 3000/4000/5000
Police Message Centre94 97 900000
Police High Way Help Line9846 100 100
new5.gif - 730 bytesPradhan Mantri Jan-Dhan Yojana (PMJDY)SLBC Call centre: 1800 425 11222
(24X7 Toll free No.)
Professional Degree Course
0471-2339101/102/102/103/104
Citizen Call Centre no.s: 155300, 1074-2115054, 2115098, 2335523
Website: www.cee.kerala.gov.in
PWD Helpline
1800 425 7771
R
Rail Alert9846 200 100

new5.gif - 730 bytesRation card renewal
(Control room No.s)
Tel: 0471-2320379, 9495998223, 9495998224, 9495998225.
Website: www.civilsupplieskerala.gov.in

S
new5.gif - 730 bytesSabarimala Virtual Queue

0471-3243000/ 3244000/ 3245000

www.sabarimalaq.com

Secretariat Central Agency
(Out of Office hours)
Tel: 0471- 2327558/ 2518202
Secretariat Enquiry0471- 2336576
Fax: 0471- 2333115 (IBMC/Secretariat)
SHE TAXI 24x7 Call Centre
8590000543
State Consumer Helpline1800-425-1550 (Toll free)
Sutharya Keralam155 300
T
Tourist Information toll free
1-800-425-4747
Trivandrum Medical College
MCH Casualty : (24 hrs)
0471-2528300
www.tmc.kerala.gov.in
U

UID/Aadhaar

1800-4251-1800 (Toll free number)
Website: uid.kerala.gov.in

V
Vigilance & Anti-Corruption Bureau
8592 900 900 (Toll Free Number)
W
Women Helpline1091


Grievance Redressal

Redressal of public grievances has been given a lot of importance in all forms of Government. Even in ages before democracy got stabilised, history is replete with descriptions of public hearings and mass durbars by sensitive monarchs. During the colonial days in India, there were compulsory 'marches' and 'halts' for senior officials to enable them to directly see and feel the problems of people, so that they could be sorted out with understanding. In Kerala, the Government has taken a lot of initiatives, from time to time, to redress grievances in a quick manner.

Prompt and effective redressal of public grievances is the best manifestation of a responsive administration. A good public grievance redressal system existing at various levels of Government would reduce pressures on elected representatives and political leaders and can free senior officials for policy making and overall monitoring. It can drastically reduce scope for small-time corruption.

To solve your grievances contact the Public Grievance Redressal Agencies of Kerala which are listed in side menu of this page.